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Given the influence that social media have on public safety, it is important to take care of the state of social media in terms of public safety and to react on remarks and complaints of citizens.

Therefore, LEAs set up a special team to monitor social media to provide service to citizens and influence the online space (and sentiment).

  • Related Patterns:
  • This is also has been used in controversial ways, where LEAs together with volunteer citizens, generate online narrative themes related to a transnational protest in order to frame or silence oppositional claims of protest activists and police collective actions.
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