Innovative Market Solutions

Brussels, Belgium

26th September 2018

Innovation in social media has both revolutionized the work of public authorities but also increased the pace with which criminals adapt to modern technologies while disrupting markets. The aim of the Innovative Market Solutions Workshop and the adjacent Industry Day will aim to reveal upcoming trends in tools for public authorities and create a platform for discussion between practitioners and solution providers.

For LEAs and other security stakeholders, social media is used for monitoring suspicious content, intelligence gathering as well as engagement with the public. In day-to-day policing, social media have disrupted markets and operationally how public authorities function. Citizens have been empowered, through social media to investigate crimes, identify criminals and report to public authorities. The use of social media and social platforms as hubs for information sharing about certain incidents, criminal acts and suspects between citizens and LEAs has radically changed the interface between LEAs and citizens.

The monitoring of social media and platforms has proven an effective measure for public authorities to extend their reach and gather intelligence beyond traditional means. The amount of data, that advanced tools and solutions can nowadays process were unimaginable only 5 years ago. However, such monitoring is not without its challenges. Individual’s privacy can be undermined and in certain cases it may lead to discrimination including retaliatory actions from public authorities on certain groups.

Yet as we have seen in our previous workshops criminals can use social media to communicate and hide. The Dark Web serves anonymity and facilitates criminal acts. Whole market places for transactions of material and even of human beings have become mainstream on the Dark Web. It has become a hub for recruitment and radicalisation purposes. Whilst ongoing actions by LEAs to remove illegal content such operations are often too diffuse and uncoordinated.

The challenge is to find a balance between individual freedoms, such as freedom of speech, and the need to fight crime. Individual freedoms become an even more vibrant issue when discussing trolling, online hate and lies: Where is the line between the acceptable and unacceptable and what are the repercussions of removing it?

The aim of this workshop is to create a common vision and agenda for the technological future of policing through the usage of innovation in social media. We will be discussing how will cutting edge technology like Virtual and Augmented Reality will integrate in security, what are the challenges and opportunities of such technology. Do we need more training and education towards authorities for faster adaptation to new technologies and the legal and ethical issues raising with the advanced usage of social media.

These questions will be addressed through a creative and open-minded dialogue based on organisational and operational experiences. All discussions will be held in the confidence during the workshop. 

The workshop is an opportunity for LEAs and other public security provider to engage and share views with solutions providers, social network representatives, end-users and entrepreneurs. MEDI@4SEC will provide the platform for knowledge exchange and establishment of long lasting institutional relationships.

Who can participate?

Places have been limited at this event and successful participants will have been informed by the organisers. If you were unsuccessful you can follow the event via Twitter using the hashtags #media4sec and #smsolutions.

Further Questions?

Further details will be shared with confirmed participants prior to the event.

For other questions please contact Klaudia Tani.

Industry Day registration

In parallel to the Workshop on Innovative Market Solutions, MEDI@4SEC is hosting an Industry Day, for solution providers and ongoing European funded projects to showcase their solutions and prototypes. Since space is limited, please send an email to express your interest. Also note that laptops for showcasing will have to be provided by you, request for reimbursement is on a first come first served basis and is also limited.